Offshore Payroll strengthens team with new appointment
Offshore Payroll is delighted to welcome Jackie Helks, who joins the team as a Client Experience Officer.
Jackie together with Offshore Payroll’s Relationship Manager, will have responsibility for further developing effective relationships with clients. This appointment is part of Offshore Payroll’s expansion to satisfy our growing client base. She brings a wealth of customer service experience, having spent over ten years in the luxury hospitality sector, which included responsibility for employee rotas and payroll.
Her passion for client relations makes her ideally suited to support Offshore Payroll clients. Jackie’s expertise will further strengthen Offshore Payroll’s focus on making payroll as simple and efficient as possible for their clients in Jersey, Guernsey and Isle of Man.
Jackie expressed how much she is looking forward to applying her experience in her new role: “Joining the team at Offshore Payroll feels like a natural step after my previous experience in client-facing roles.
I’m delighted to have the responsibility to help create a seamless customer journey and I’m looking forward to working with the Offshore Payroll team, and establishing meaningful connections with our clients.”
Commenting on the appointment, Jeralie Pallot Director, Offshore Payroll, said: “We are delighted that Jackie is joining us as a new member of the Offshore Payroll team. Her enthusiasm and commitment to creating a seamless, enjoyable journey for clients along with her passion for the digital sector, make Jackie the ideal fit for our business. At a time when we are seeing significant growth and change within the payroll market, we know our clients will all benefit from working with her.”
September 18, 2024
Related articles

Meet our Team – Julie Heaven
Julie brings a wealth of financial expertise and over two decades of experience to our team. Qualifying as a Chartered Global Management Accountant (CGMA) in 2000, she has held several senior financial management roles throughout her career, including her most recent position as Director of Purpose. In this role, she provides strategic financial guidance to owner-managed companies, helping them navigate complex financial landscapes and achieve sustainable growth.

Meet our Team – Kavitha Nalluri
We’re delighted to welcome Kavitha to the team! With nearly a decade of experience in software testing and a MSc in Computer Applications, Kavitha has a deep passion for delivering high-quality, reliable software. From planning test strategies to refining business requirements, Kavitha is dedicated to ensuring every Offshore Payroll project meets the highest quality standards before deployment.
Before joining us, Kavitha worked at both Apple and Google, gaining valuable experience in testing complex systems. At Apple, Kavitha focused on integrity tests for POS applications, and at Google, helped fine-tune new features. Along the way, she also introduced a functional test automation framework that improved operational efficiency across 20 initiative programs.
Beyond technical expertise, Kavitha has a natural curiosity for emerging technologies like automation and loves finding new ways to enhance testing processes. Now settled in Jersey with her family, Kavitha is bringing knowledge, collaboration, and fresh ideas to our team and we are all very excited to have her here!
Welcome, Kavitha!

Jersey Mini Budget – Changes to Jersey Payroll
An extensive package of measures to address the cost-of-living crisis, which formed part of the Chief Minister’s 100 day plan has been passed.
The aim of this package is to put almost £15 million back into Islanders’ pockets this year and almost £42 million in 2023.
The Minister for Treasury and Resources, Deputy Ian Gorst, said: “This mini budget will help individuals and families with their budgets in this cost of living crisis. I am pleased with the work we have done to help people with these broad measures at this time of need in the community.”
Some of the changes passed as part of the Mini budget will directly impact payroll in Jersey. A reduction from 6% to 4% for employee Social Security contributions, came into effect on the 1st of October 2022 for 3 months (ending on the 31st of December 2022).
Our clients won’t need to do anything, as the update to social security will go through to our databases automatically.
Also approved as part of the Mini budget was an above inflation increase of 12% in Income Tax thresholds and allowances, including Child Allowances, Additional Allowance and Child Care Tax Relief. From 1 January 2023 Income tax threshold for a single person will be raised from £16,550 to £18,550.
We will also be updating Jersey databases to reflect the increase in income tax thresholds from the 1st of January 2023 onward and will let our clients know if any action is required.
You can find more information about the Mini budget through the Government of Jersey website: https://www.gov.je/News/2022/Pages/MiniBudgetQandA.aspx
Source: Government of Jersey News Release.
“Can delegate tasks much easier”
What makes our product/service stand out compared to others you’ve tried? The ease of use, we can delegate tasks more easily being cloud based and the good customer service.
Judith Blackford FMAAT AATQB – Business Support Manager
