Meet our Team – Julie Heaven
Julie brings a wealth of financial expertise and over two decades of experience to our team. Qualifying as a Chartered Global Management Accountant (CGMA) in 2000, she has held several senior financial management roles throughout her career, including her most recent position as Director of Purpose. In this role, she provides strategic financial guidance to owner-managed companies, helping them navigate complex financial landscapes and achieve sustainable growth.
At Offshore Payroll, Julie plays a key role in overseeing and strengthening both our internal financial operations and corporate governance. She is dedicated to ensuring that robust, efficient processes are in place, allowing the business to operate smoothly and in full compliance with regulatory requirements.
With her wisdom, clear perspective, and commitment to excellence, Julie not only manages our financial integrity but also enhances the overall efficiency and performance of the business. Her impact is felt across the company, creating a strong foundation for our continued success.
Offshore Payroll
September 13, 2024
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Why cloud-based payroll protects your business resilience
Business preparedness, emergency and continuity are all subjects that most business owners have discussed during their annual strategy days. Fortunately, most have never had to implement these plans – until March 2020.
We all know that COVID-19 pandemic has changed the world of work forever. Homeworking, changes to contracts, government benefits and employee furloughs have all had to be considered and managed.
Perhaps understandably, limitations to our existing HR and payroll have been revealed. Many organisations had to review how they manage their payroll, for the well-being of their teams and their businesses.
Payroll has been tested like never before
Old, complicated, IT systems and ineffective, manual processes have been unable to cope with the ‘new normal’. Inaccurate data and a lack of analytics and visibility have hampered businesses’ ability to make fast decisions at the most critical time.
With often whole workforces based at home, companies have had to urgently manage both the logistical and emotional challenges of keeping teams operational and happy. These issues don’t even take into consideration the potential of higher levels of sickness, leaving many businesses’ shorthanded, at the same time as possibly being over-staffed – it’s often one or the other, but rarely both.
Through all of this, people have still needed to be paid. Often with new, different terms than before as organisations rapidly restructured to maintain resilience.
Payroll management needs to be cloud-based
It has become apparent, very quickly, that the organisations who were able to adapt best to these new challenges were those who had embraced cloud-based working. Their teams were able to work from home more efficiently, and the administrative functions of their business, such as HR and payroll, were able to continue seamlessly.
Businesses that had traditional, in-house infrastructure, hosting internally, have struggled, at a time when certainty of income is all important. Having on-premise systems, tied to physical infrastructure and fixed locations, can create security, scalability and in the event of a pandemic even possibly health risks.
Payroll must change forever – like everything else
The COVID-19 pandemic has forced rapid change to the way we work, collaborate and manage our teams. It has also quickly proven that people can work well from home. Even when the health crisis ends, home working won’t, which means that innovations to our HR policies and processes, including payroll will continue to be a worthwhile and valuable investment.
If you would like to discuss how Offshore Payroll could help your business, please email info@offshorepayroll.com to arrange a chat.

Meet our Team – Megan Rolland
When you think of someone who embodies the spirit of our business, Megan Rolland immediately comes to mind. Megan plays a pivotal role in driving client success and innovation, managing client relationships while spearheading product development. Prior to Offshore Payroll, Megan leveraged over 7 years of HR expertise in Jersey, London, Luxembourg, and Australia, where she implemented a cloud-based HRIS for a 700-user organisation as her final project.
Megan’s passion is centred around the blend of technology and business, making her an invaluable asset to our Offshore Payroll clients. With a BSc in Biology and as an Associate Member of CIPP and CIPD, Megan’s technical skills are matched only by her deep understanding of the payroll process, ensuring that even the most complex projects are delivered with clarity and ease.

Offshore Payroll strengthens team with new appointment
Offshore Payroll is delighted to welcome Jackie Helks, who joins the team as a Client Experience Officer.
Jackie together with Offshore Payroll’s Relationship Manager, will have responsibility for further developing effective relationships with clients. This appointment is part of Offshore Payroll’s expansion to satisfy our growing client base. She brings a wealth of customer service experience, having spent over ten years in the luxury hospitality sector, which included responsibility for employee rotas and payroll.
Her passion for client relations makes her ideally suited to support Offshore Payroll clients. Jackie’s expertise will further strengthen Offshore Payroll’s focus on making payroll as simple and efficient as possible for their clients in Jersey, Guernsey and Isle of Man.
Jackie expressed how much she is looking forward to applying her experience in her new role: “Joining the team at Offshore Payroll feels like a natural step after my previous experience in client-facing roles.
I’m delighted to have the responsibility to help create a seamless customer journey and I’m looking forward to working with the Offshore Payroll team, and establishing meaningful connections with our clients.”
Commenting on the appointment, Jeralie Pallot Director, Offshore Payroll, said: “We are delighted that Jackie is joining us as a new member of the Offshore Payroll team. Her enthusiasm and commitment to creating a seamless, enjoyable journey for clients along with her passion for the digital sector, make Jackie the ideal fit for our business. At a time when we are seeing significant growth and change within the payroll market, we know our clients will all benefit from working with her.”
“There’s no other decent cloud solution currently on the market locally”
The response time for any queries during onboarding has been fantastic; we have never had to wait for an answer to our often-daft questions.
Tim Chilestone – Managing Director
