Meet our Team – Jackie Helks

Jackie is our Customer Experience Specialist with a flair for marketing and design!  With over a decade of top-level hospitality experience under her belt, Jackie’s expertise in client relations makes her an invaluable asset to us and our Offshore Payroll clients.

Jackie’s commitment to understanding and meeting client needs is hugely impressive. She is here to make your journey with Offshore Payroll smooth and enjoyable. Her previous experience of technical projects includes launching a cloud-based booking system for a high-profile hotel, rebranding and new website planning, as well as managing onboarding, employee rotas and payroll. Plus, she is certified in Zendesk Agent Support and HubSpot Inbound Marketing, adding to her impressive skill set!

Jackie’s enthusiasm extends beyond her professional role. As our go-to person for organising team events and recommending great restaurants around the globe, she brings a touch of magic to our office life.

Jackie’s blend of experience, enthusiasm, and organisational talent makes her a standout member of the team.   We are grateful for all she brings to Offshore Payroll!

September 13, 2024

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Why cloud-based payroll protects your business resilience

Business preparedness, emergency and continuity are all subjects that most business owners have discussed during their annual strategy days. Fortunately, most have never had to implement these plans – until March 2020.

We all know that COVID-19 pandemic has changed the world of work forever. Homeworking, changes to contracts, government benefits and employee furloughs have all had to be considered and managed.

Perhaps understandably, limitations to our existing HR and payroll have been revealed.  Many organisations had to review how they manage their payroll, for the well-being of their teams and their businesses.

Payroll has been tested like never before 

Old, complicated, IT systems and ineffective, manual processes have been unable to cope with the ‘new normal’. Inaccurate data and a lack of analytics and visibility have hampered businesses’ ability to make fast decisions at the most critical time.

With often whole workforces  based at home, companies have had to urgently manage both the logistical and emotional challenges of keeping teams operational and happy. These issues don’t even take into consideration the potential of higher levels of sickness, leaving many businesses’ shorthanded, at the same time as possibly being over-staffed – it’s often one or the other, but rarely both.

Through all of this, people have still needed to be paid. Often with new, different terms than before as organisations rapidly restructured to  maintain resilience.

Payroll management needs to be cloud-based  

It has become apparent, very quickly, that the organisations who were able to adapt best to these new challenges were those who had embraced cloud-based working. Their teams were able to work from home more efficiently, and the administrative functions of their business, such as HR and payroll, were able to continue seamlessly.

Businesses that had traditional, in-house infrastructure, hosting internally, have struggled, at a time when certainty of income is all important. Having on-premise systems, tied to physical infrastructure and fixed locations, can create security, scalability and in the event of a pandemic even possibly health risks.

Payroll must change forever – like everything else  

The COVID-19 pandemic has forced rapid change to the way we work, collaborate and manage our teams. It has also quickly proven that people can work well from home. Even when the health crisis ends, home working won’t, which means that innovations to our HR policies and processes, including payroll will continue to be a worthwhile and valuable investment.

If you would like to discuss how Offshore Payroll could help your business, please email info@offshorepayroll.com to arrange a chat.

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Meet our Team – Megan Rolland

When you think of someone who embodies the spirit of our business, Megan Rolland immediately comes to mind. Megan plays a pivotal role in driving client success and innovation, managing client relationships while spearheading product development. Prior to Offshore Payroll, Megan leveraged over 7 years of HR expertise in Jersey, London, Luxembourg, and Australia, where she implemented a cloud-based HRIS for a 700-user organisation as her final project.

Megan’s passion is centred around the blend of technology and business, making her an invaluable asset to our Offshore Payroll clients. With a BSc in Biology and as an Associate Member of CIPP and CIPD, Megan’s technical skills are matched only by her deep understanding of the payroll process, ensuring that even the most complex projects are delivered with clarity and ease.

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December labour market report published by Statistics Jersey

Statistics Jersey have today published the December 2020 Labour Market report. Jersey’s labour market report is published every six months and covers key aspects of the job market for both the private and public sector.

In December 2020:

  • the total number of jobs was 60,000. There was an annual decrease of 1,380 jobs (2.2%) since December 2019, the largest December decrease since at least 1998

  • there were 51,470 jobs in the private sector. This was an annual decrease of 1,790 jobs (3.4%), its largest recorded decrease in December

  • there were 8,530 jobs in the public sector. This was an annual increase of 400 jobs (4.9%)

At a sectoral level:

  • seven sectors saw annual decreases in jobs; the largest decrease was of 1,040 jobs in hotels, restaurants and bars, which was the second-largest change recorded in any sector to date (with the largest being the annual decrease of 1,700 recorded by this sector in June 2020)

  • the annual increase of 400 jobs in the public sector was driven by an increase of 330 in the number of Government of Jersey (GOJ) core employees (permanent and fixed term employees), which includes staff employed in response to the COVID-19 pandemic

Source: Government Jersey website (December Labour Market Report Published (gov.je))

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“online, forward-thinking, solution”

We have worked with Offshore Payroll for a few years to help deliver efficient payroll services to our clients, and to support those clients running their own payroll function. It is great to work with an online, forward-thinking, solution, that is actively engaging with users to improve functionality and add new features.

In Guernsey we are used to finding software work-arounds where the technology was not initially designed for businesses based offshore, but Offshore Payroll has been specifically designed with offshore in mind, which is fantastic, and the locally based support means that help is never far away.

Dani Bennett BA FCA – Director