Meet our Team – Jackie Helks

Jackie is our Customer Experience Specialist with a flair for marketing and design!  With over a decade of top-level hospitality experience under her belt, Jackie’s expertise in client relations makes her an invaluable asset to us and our Offshore Payroll clients.

Jackie’s commitment to understanding and meeting client needs is hugely impressive. She is here to make your journey with Offshore Payroll smooth and enjoyable. Her previous experience of technical projects includes launching a cloud-based booking system for a high-profile hotel, rebranding and new website planning, as well as managing onboarding, employee rotas and payroll. Plus, she is certified in Zendesk Agent Support and HubSpot Inbound Marketing, adding to her impressive skill set!

Jackie’s enthusiasm extends beyond her professional role. As our go-to person for organising team events and recommending great restaurants around the globe, she brings a touch of magic to our office life.

Jackie’s blend of experience, enthusiasm, and organisational talent makes her a standout member of the team.   We are grateful for all she brings to Offshore Payroll!

September 13, 2024

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Why cloud-based payroll protects your business resilience

Business preparedness, emergency and continuity are all subjects that most business owners have discussed during their annual strategy days. Fortunately, most have never had to implement these plans – until March 2020.

We all know that COVID-19 pandemic has changed the world of work forever. Homeworking, changes to contracts, government benefits and employee furloughs have all had to be considered and managed.

Perhaps understandably, limitations to our existing HR and payroll have been revealed.  Many organisations had to review how they manage their payroll, for the well-being of their teams and their businesses.

Payroll has been tested like never before 

Old, complicated, IT systems and ineffective, manual processes have been unable to cope with the ‘new normal’. Inaccurate data and a lack of analytics and visibility have hampered businesses’ ability to make fast decisions at the most critical time.

With often whole workforces  based at home, companies have had to urgently manage both the logistical and emotional challenges of keeping teams operational and happy. These issues don’t even take into consideration the potential of higher levels of sickness, leaving many businesses’ shorthanded, at the same time as possibly being over-staffed – it’s often one or the other, but rarely both.

Through all of this, people have still needed to be paid. Often with new, different terms than before as organisations rapidly restructured to  maintain resilience.

Payroll management needs to be cloud-based  

It has become apparent, very quickly, that the organisations who were able to adapt best to these new challenges were those who had embraced cloud-based working. Their teams were able to work from home more efficiently, and the administrative functions of their business, such as HR and payroll, were able to continue seamlessly.

Businesses that had traditional, in-house infrastructure, hosting internally, have struggled, at a time when certainty of income is all important. Having on-premise systems, tied to physical infrastructure and fixed locations, can create security, scalability and in the event of a pandemic even possibly health risks.

Payroll must change forever – like everything else  

The COVID-19 pandemic has forced rapid change to the way we work, collaborate and manage our teams. It has also quickly proven that people can work well from home. Even when the health crisis ends, home working won’t, which means that innovations to our HR policies and processes, including payroll will continue to be a worthwhile and valuable investment.

If you would like to discuss how Offshore Payroll could help your business, please email info@offshorepayroll.com to arrange a chat.

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Combined Employer Return (CER) and changes to the 8 hour rule

From January 2022, the Jersey 8 hour rule will be replaced with a financial limit. This limit will be equivalent to 8 hours at the minimum wage that is in place at the start of the year.

For weekly paid employees there will be a weekly threshold based on 8 hours per week at the minimum wage. The employer will need to determine, each week, if the employee has reached that threshold and deduct contributions accordingly.

It is possible that an employee may exceed the threshold in some weeks during a month and not others.  The Combined Employer Return (due January 2022) will require the earnings for the entire month to be declared for tax purposes but for contributions purposes only the earnings for the weeks where contributions have been deducted should be reported.

For monthly paid employees earnings will only need to be declared for social security purposes where the monthly threshold is reached.

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Embracing Modern Payroll Technology

In today’s fast-paced business environment, getting payroll right isn’t just a matter of paying employees on time – it’s about maintaining trust, boosting productivity, and creating a workplace where things run smoothly. Payroll errors, often underestimated, can turn what should be a straightforward task into a frustrating experience for both employees and business owners.

The good news? With the right tools, payroll can go from a headache to a highlight! Believe it or not, payroll errors are more common than we think. In fact, nearly 9 out of 10 UK businesses faced payroll issues in 2022. These mistakes, whether small or significant, usually lead to late or incorrect payments. The ripple effect of such errors can be felt throughout the entire organisation, leading to unhappy employees, unnecessary stress, and time wasted on troubleshooting.

According to Personnel Today, some companies are spending more than 12 hours a month fixing payroll mistakes – valuable time that could be better spent growing the business. But there’s no need to get bogged down by these numbers. The solution is simpler than ever: modern payroll technology. True Cloud-based payroll systems, like Offshore Payroll, are transforming how businesses handle payroll, making it a seamless, efficient process.

Many companies recognise that upgrading their payroll system can significantly reduce errors and save time but concerns about cost and implementation can often cause hesitation. Offshore Payroll is here to change that perception. We believe that powerful, intuitive payroll software should be accessible to all businesses, regardless of size and without the stress or high expense. Our smart import tools make transferring payroll data and initial set up a breeze, and our dedicated relationship managers guide you every step of the way.

Once you make the switch, you’ll wonder why you didn’t do it sooner. No more hours wasted on fixing errors – just more time to focus on what truly matters: growing your business. It’s a smart investment that pays off, leaving both you and your team more satisfied, productive, and ready for the future.

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“I love being able to press a button and e-mail all the payslips”

Also the Government one return is made so easy again, just submit and it is all completed, If I have any queries or questions the Support Team always sort out any issues and provide solutions.

I find because the product is cloud based if I think of something which needs updating after I have finished work, I can just use my mobile phone or I pad at home so it is very accessible.

Offshore Payroll is very easy to use, it saves me considerable time and has streamlined our payroll process.

Angela Sheehan – Accounts Officer