Meet our Team – Jackie Helks

Jackie is our Customer Experience Specialist with a flair for marketing and design!  With over a decade of top-level hospitality experience under her belt, Jackie’s expertise in client relations makes her an invaluable asset to us and our Offshore Payroll clients.

Jackie’s commitment to understanding and meeting client needs is hugely impressive. She is here to make your journey with Offshore Payroll smooth and enjoyable. Her previous experience of technical projects includes launching a cloud-based booking system for a high-profile hotel, rebranding and new website planning, as well as managing onboarding, employee rotas and payroll. Plus, she is certified in Zendesk Agent Support and HubSpot Inbound Marketing, adding to her impressive skill set!

Jackie’s enthusiasm extends beyond her professional role. As our go-to person for organising team events and recommending great restaurants around the globe, she brings a touch of magic to our office life.

Jackie’s blend of experience, enthusiasm, and organisational talent makes her a standout member of the team.   We are grateful for all she brings to Offshore Payroll!

September 13, 2024

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Offshore Payroll strengthens team with new appointment

Offshore Payroll is delighted to welcome Jackie Helks, who joins the team as a Client Experience Officer.

Jackie together with Offshore Payroll’s Relationship Manager, will have responsibility for further developing effective relationships with clients. This appointment is part of Offshore Payroll’s expansion to satisfy our growing client base. She brings a wealth of customer service experience, having spent over ten years in the luxury hospitality sector, which included responsibility for employee rotas and payroll.

Her passion for client relations makes her ideally suited to support Offshore Payroll clients. Jackie’s expertise will further strengthen Offshore Payroll’s focus on making payroll as simple and efficient as possible for their clients in Jersey, Guernsey and Isle of Man.

Jackie expressed how much she is looking forward to applying her experience in her new role: “Joining the team at Offshore Payroll feels like a natural step after my previous experience in client-facing roles.

I’m delighted to have the responsibility to help create a seamless customer journey and I’m looking forward to working with the Offshore Payroll team, and establishing meaningful connections with our clients.”

Commenting on the appointment, Jeralie Pallot Director, Offshore Payroll, said: “We are delighted that Jackie is joining us as a new member of the Offshore Payroll team. Her enthusiasm and commitment to creating a seamless, enjoyable journey for clients along with her passion for the digital sector, make Jackie the ideal fit for our business. At a time when we are seeing significant growth and change within the payroll market, we know our clients will all benefit from working with her.”

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Jersey Mini Budget – Changes to Jersey Payroll

An extensive package of measures to address the cost-of-living crisis, which formed part of the Chief Minister’s 100 day plan has been passed.

The aim of this package is to put almost £15 million back into Islanders’ pockets this year and almost £42 million in 2023.

The Minister for Treasury and Resources, Deputy Ian Gorst, said: “This mini budget will help individuals and families with their budgets in this cost of living crisis. I am pleased with the work we have done to help people with these broad measures at this time of need in the community.”

Some of the changes passed as part of the Mini budget will directly impact payroll in Jersey. A reduction from 6% to 4% for employee Social Security contributions, came into effect on the 1st of October 2022 for 3 months (ending on the 31st of December 2022).

Our clients won’t need to do anything, as the update to social security will go through to our databases automatically.

Also approved as part of the Mini budget was an above inflation increase of 12% in Income Tax thresholds and allowances, including Child Allowances, Additional Allowance and Child Care Tax Relief. From 1 January 2023 Income tax threshold for a single person will be raised from £16,550 to £18,550.

We will also be updating Jersey databases to reflect the increase in income tax thresholds from the 1st of January 2023 onward and will let our clients know if any action is required.

You can find more information about the Mini budget through the Government of Jersey website: https://www.gov.je/News/2022/Pages/MiniBudgetQandA.aspx

Source: Government of Jersey News Release.

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“online, forward-thinking, solution”

We have worked with Offshore Payroll for a few years to help deliver efficient payroll services to our clients, and to support those clients running their own payroll function. It is great to work with an online, forward-thinking, solution, that is actively engaging with users to improve functionality and add new features.

In Guernsey we are used to finding software work-arounds where the technology was not initially designed for businesses based offshore, but Offshore Payroll has been specifically designed with offshore in mind, which is fantastic, and the locally based support means that help is never far away.

Dani Bennett BA FCA – Director