Meet our Team – Jackie Helks
Jackie is our Customer Experience Specialist with a flair for marketing and design! With over a decade of top-level hospitality experience under her belt, Jackie’s expertise in client relations makes her an invaluable asset to us and our Offshore Payroll clients.
Jackie’s commitment to understanding and meeting client needs is hugely impressive. She is here to make your journey with Offshore Payroll smooth and enjoyable. Her previous experience of technical projects includes launching a cloud-based booking system for a high-profile hotel, rebranding and new website planning, as well as managing onboarding, employee rotas and payroll. Plus, she is certified in Zendesk Agent Support and HubSpot Inbound Marketing, adding to her impressive skill set!
Jackie’s enthusiasm extends beyond her professional role. As our go-to person for organising team events and recommending great restaurants around the globe, she brings a touch of magic to our office life.
Jackie’s blend of experience, enthusiasm, and organisational talent makes her a standout member of the team. We are grateful for all she brings to Offshore Payroll!
September 13, 2024
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Meet our Team – Adam Smith
Adam brings over 20 years of diverse experience in digital and technology fields, expertly managing and building business locations worldwide. From revamping networking and server infrastructure to leveraging cloud solutions, Adam’s expertise spans across multiple industries and organisational sectors. He has a proven track record of collaborating seamlessly with colleagues, suppliers, and partners, regardless of their technical background.
As a former IT Manager in a financial services firm, Adam led major projects, headed a service desk, and guided a team of technical engineers. His core focus has always been aligning organisational needs with technical solutions that truly deliver, all while keeping client experience at the forefront.

Meet our Team – Megan Rolland
When you think of someone who embodies the spirit of our business, Megan Rolland immediately comes to mind. Megan plays a pivotal role in driving client success and innovation, managing client relationships while spearheading product development. Prior to Offshore Payroll, Megan leveraged over 7 years of HR expertise in Jersey, London, Luxembourg, and Australia, where she implemented a cloud-based HRIS for a 700-user organisation as her final project.
Megan’s passion is centred around the blend of technology and business, making her an invaluable asset to our Offshore Payroll clients. With a BSc in Biology and as an Associate Member of CIPP and CIPD, Megan’s technical skills are matched only by her deep understanding of the payroll process, ensuring that even the most complex projects are delivered with clarity and ease.

Meet our Team – Adam O’Neil
Adam is a seasoned Information Technology expert with over 20 years of experience across various IT roles, including systems development, architecture, policy, security, and infrastructure. His broad technical skill set spans multiple programming languages and extensive work with Windows and Linux servers. Adam has a decade of experience designing and maintaining complex AWS cloud infrastructure and is a capable SQL server developer and DBA for large corporate database server deployments. Adam holds a BSc in Computer Systems Engineering, with a specialism in cryptography. Adam also holds a Microsoft Certified Professional in SQL Server and is ITIL v3 qualified.
“online, forward-thinking, solution”
We have worked with Offshore Payroll for a few years to help deliver efficient payroll services to our clients, and to support those clients running their own payroll function. It is great to work with an online, forward-thinking, solution, that is actively engaging with users to improve functionality and add new features.
In Guernsey we are used to finding software work-arounds where the technology was not initially designed for businesses based offshore, but Offshore Payroll has been specifically designed with offshore in mind, which is fantastic, and the locally based support means that help is never far away.
Dani Bennett BA FCA – Director

