Meet our Team – Jackie Helks

Jackie is our Customer Experience Specialist with a flair for marketing and design!  With over a decade of top-level hospitality experience under her belt, Jackie’s expertise in client relations makes her an invaluable asset to us and our Offshore Payroll clients.

Jackie’s commitment to understanding and meeting client needs is hugely impressive. She is here to make your journey with Offshore Payroll smooth and enjoyable. Her previous experience of technical projects includes launching a cloud-based booking system for a high-profile hotel, rebranding and new website planning, as well as managing onboarding, employee rotas and payroll. Plus, she is certified in Zendesk Agent Support and HubSpot Inbound Marketing, adding to her impressive skill set!

Jackie’s enthusiasm extends beyond her professional role. As our go-to person for organising team events and recommending great restaurants around the globe, she brings a touch of magic to our office life.

Jackie’s blend of experience, enthusiasm, and organisational talent makes her a standout member of the team.   We are grateful for all she brings to Offshore Payroll!

September 13, 2024

Related articles

Meet our Team – Jeralie Pallot

Jeralie was a member of the team involved in the acquisition of Offshore Payroll in 2019. As former Executive Director of one of Jersey’s leading recruitment companies, Rowlands Recruitment, she has over 30 years of experience in the employment markets across NZ, Australia and Jersey and during that time gained extensive business experience in Payroll Services and a Remuneration Survey.

Read more

Meet our Team – Ella Hanley

We’re excited to welcome Ella Hanley to the team as our new Client Experience Administrator! With a strong eye for detail and a real commitment to excellent service, Ella is here to make sure every aspect of your experience with us is smooth and enjoyable.

Ella brings with her a diverse background in procurement, where she honed her skills in building relationships and understanding client needs. Now, she’s applying that expertise to support our clients through software onboarding, technical training, and ongoing client care. Ella’s enthusiasm and adaptability have already made a great impression, and we’re looking forward to seeing her thrive.

Read more

Meet our Team – Megan Rolland

When you think of someone who embodies the spirit of our business, Megan Rolland immediately comes to mind. Megan plays a pivotal role in driving client success and innovation, managing client relationships while spearheading product development. Prior to Offshore Payroll, Megan leveraged over 7 years of HR expertise in Jersey, London, Luxembourg, and Australia, where she implemented a cloud-based HRIS for a 700-user organisation as her final project.

Megan’s passion is centred around the blend of technology and business, making her an invaluable asset to our Offshore Payroll clients. With a BSc in Biology and as an Associate Member of CIPP and CIPD, Megan’s technical skills are matched only by her deep understanding of the payroll process, ensuring that even the most complex projects are delivered with clarity and ease.

Read more
“a modern and progressive payroll package”

Submitting the CER at the click of the button is brilliant!!! My manager could not believe it, no more manual calculations.

Running Jersey payroll is now faster, it generates various payroll reports that we find helpful. I would happily recommend.

Mumba Chomba – Management Accountant