Meet our Team – Jackie Helks

Jackie is our Customer Experience Specialist with a flair for marketing and design!  With over a decade of top-level hospitality experience under her belt, Jackie’s expertise in client relations makes her an invaluable asset to us and our Offshore Payroll clients.

Jackie’s commitment to understanding and meeting client needs is hugely impressive. She is here to make your journey with Offshore Payroll smooth and enjoyable. Her previous experience of technical projects includes launching a cloud-based booking system for a high-profile hotel, rebranding and new website planning, as well as managing onboarding, employee rotas and payroll. Plus, she is certified in Zendesk Agent Support and HubSpot Inbound Marketing, adding to her impressive skill set!

Jackie’s enthusiasm extends beyond her professional role. As our go-to person for organising team events and recommending great restaurants around the globe, she brings a touch of magic to our office life.

Jackie’s blend of experience, enthusiasm, and organisational talent makes her a standout member of the team.   We are grateful for all she brings to Offshore Payroll!

September 13, 2024

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There are some important changes for Jersey and Guernsey will come into effect from the 1st of January 2023, luckily for Offshore Payroll clients we’ve had these in place since early December and our databases have been automatically updated.

Jersey will see an end to the temporary reduction in Social Security contributions and a percentage rise from 4% to 6% for employee contributions from January 1st 2023.

There have also been annual updates to Guernsey and Jersey tax and social security thresholds, more details of these annual changes can be found by using the following links:

Click here for more information on 2023 Jersey Tax rates, allowances and reliefs

Click here for more information on 2023 Guernsey Tax rates, allowances and reliefs

If you’re considering a change in 2023 and are looking for a new Payroll software provider, then reach out and speak with a member of the team by using this link.

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Get Ready: Seamless Secondary Pensions Submissions for Guernsey and Alderney are Here!

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Clients Are Already Raving!  One of our clients, who’s has recently onboarded to Offshore Payroll, told us: “Wow… this is a thousand times better than our current process!”

We’re thrilled to see such great feedback and can’t wait for you to experience the same ease and efficiency.

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Meet our Team – Adam Smith

Adam brings over 20 years of diverse experience in digital and technology fields, expertly managing and building business locations worldwide. From revamping networking and server infrastructure to leveraging cloud solutions, Adam’s expertise spans across multiple industries and organisational sectors. He has a proven track record of collaborating seamlessly with colleagues, suppliers, and partners, regardless of their technical background.

As a former IT Manager in a financial services firm, Adam led major projects, headed a service desk, and guided a team of technical engineers. His core focus has always been aligning organisational needs with technical solutions that truly deliver, all while keeping client experience at the forefront.

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“A lot quicker than other products I’ve worked on”

The CER submissions are quick and simple.   Also sending payslips and the staff having their own log in to view older payslips, removing the need to re-supply them with payslips for tax purposes, something I used to get a lot! Good support when needed, helpful videos and links for guidance.

Hayley Buesnel – Finance Director