Meet our Team – Ella Hanley
We’re excited to welcome Ella Hanley to the team as our new Client Experience Administrator! With a strong eye for detail and a real commitment to excellent service, Ella is here to make sure every aspect of your experience with us is smooth and enjoyable.
Ella brings with her a diverse background in procurement, where she honed her skills in building relationships and understanding client needs. Now, she’s applying that expertise to support our clients through software onboarding, technical training, and ongoing client care. Ella’s enthusiasm and adaptability have already made a great impression, and we’re looking forward to seeing her thrive.
When she’s not providing great client service, Ella stays active with cycling, singing, and boxing. A keen traveller, she has explored the world but is now enjoying quality time at home with her friends and family.
As Ella begins her journey in the payroll sector, we are excited to see her bring her energy and skills to the role and continue building strong connections with our clients.
Welcome to the team, Ella! We are lucky to have you on board.
September 13, 2024
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Jersey Mini Budget – Changes to Jersey Payroll
An extensive package of measures to address the cost-of-living crisis, which formed part of the Chief Minister’s 100 day plan has been passed.
The aim of this package is to put almost £15 million back into Islanders’ pockets this year and almost £42 million in 2023.
The Minister for Treasury and Resources, Deputy Ian Gorst, said: “This mini budget will help individuals and families with their budgets in this cost of living crisis. I am pleased with the work we have done to help people with these broad measures at this time of need in the community.”
Some of the changes passed as part of the Mini budget will directly impact payroll in Jersey. A reduction from 6% to 4% for employee Social Security contributions, came into effect on the 1st of October 2022 for 3 months (ending on the 31st of December 2022).
Our clients won’t need to do anything, as the update to social security will go through to our databases automatically.
Also approved as part of the Mini budget was an above inflation increase of 12% in Income Tax thresholds and allowances, including Child Allowances, Additional Allowance and Child Care Tax Relief. From 1 January 2023 Income tax threshold for a single person will be raised from £16,550 to £18,550.
We will also be updating Jersey databases to reflect the increase in income tax thresholds from the 1st of January 2023 onward and will let our clients know if any action is required.
You can find more information about the Mini budget through the Government of Jersey website: https://www.gov.je/News/2022/Pages/MiniBudgetQandA.aspx
Source: Government of Jersey News Release.
Offshore Payroll strengthens team with new appointment
Offshore Payroll is delighted to welcome Jackie Helks, who joins the team as a Client Experience Officer.
Jackie together with Offshore Payroll’s Relationship Manager, will have responsibility for further developing effective relationships with clients. This appointment is part of Offshore Payroll’s expansion to satisfy our growing client base. She brings a wealth of customer service experience, having spent over ten years in the luxury hospitality sector, which included responsibility for employee rotas and payroll.
Her passion for client relations makes her ideally suited to support Offshore Payroll clients. Jackie’s expertise will further strengthen Offshore Payroll’s focus on making payroll as simple and efficient as possible for their clients in Jersey, Guernsey and Isle of Man.
Jackie expressed how much she is looking forward to applying her experience in her new role: “Joining the team at Offshore Payroll feels like a natural step after my previous experience in client-facing roles.
I’m delighted to have the responsibility to help create a seamless customer journey and I’m looking forward to working with the Offshore Payroll team, and establishing meaningful connections with our clients.”
Commenting on the appointment, Jeralie Pallot Director, Offshore Payroll, said: “We are delighted that Jackie is joining us as a new member of the Offshore Payroll team. Her enthusiasm and commitment to creating a seamless, enjoyable journey for clients along with her passion for the digital sector, make Jackie the ideal fit for our business. At a time when we are seeing significant growth and change within the payroll market, we know our clients will all benefit from working with her.”
Embracing Modern Payroll Technology
In today’s fast-paced business environment, getting payroll right isn’t just a matter of paying employees on time – it’s about maintaining trust, boosting productivity, and creating a workplace where things run smoothly. Payroll errors, often underestimated, can turn what should be a straightforward task into a frustrating experience for both employees and business owners.
The good news? With the right tools, payroll can go from a headache to a highlight! Believe it or not, payroll errors are more common than we think. In fact, nearly 9 out of 10 UK businesses faced payroll issues in 2022. These mistakes, whether small or significant, usually lead to late or incorrect payments. The ripple effect of such errors can be felt throughout the entire organisation, leading to unhappy employees, unnecessary stress, and time wasted on troubleshooting.
According to Personnel Today, some companies are spending more than 12 hours a month fixing payroll mistakes – valuable time that could be better spent growing the business. But there’s no need to get bogged down by these numbers. The solution is simpler than ever: modern payroll technology. True Cloud-based payroll systems, like Offshore Payroll, are transforming how businesses handle payroll, making it a seamless, efficient process.
Many companies recognise that upgrading their payroll system can significantly reduce errors and save time but concerns about cost and implementation can often cause hesitation. Offshore Payroll is here to change that perception. We believe that powerful, intuitive payroll software should be accessible to all businesses, regardless of size and without the stress or high expense. Our smart import tools make transferring payroll data and initial set up a breeze, and our dedicated relationship managers guide you every step of the way.
Once you make the switch, you’ll wonder why you didn’t do it sooner. No more hours wasted on fixing errors – just more time to focus on what truly matters: growing your business. It’s a smart investment that pays off, leaving both you and your team more satisfied, productive, and ready for the future.
“Can delegate tasks much easier”
What makes our product/service stand out compared to others you’ve tried? The ease of use, we can delegate tasks more easily being cloud based and the good customer service.
Judith Blackford FMAAT AATQB – Business Support Manager
