Meet our Team – Ella Hanley
We’re excited to welcome Ella Hanley to the team as our new Client Experience Administrator! With a strong eye for detail and a real commitment to excellent service, Ella is here to make sure every aspect of your experience with us is smooth and enjoyable.
Ella brings with her a diverse background in procurement, where she honed her skills in building relationships and understanding client needs. Now, she’s applying that expertise to support our clients through software onboarding, technical training, and ongoing client care. Ella’s enthusiasm and adaptability have already made a great impression, and we’re looking forward to seeing her thrive.
When she’s not providing great client service, Ella stays active with cycling, singing, and boxing. A keen traveller, she has explored the world but is now enjoying quality time at home with her friends and family.
As Ella begins her journey in the payroll sector, we are excited to see her bring her energy and skills to the role and continue building strong connections with our clients.
Welcome to the team, Ella! We are lucky to have you on board.
September 13, 2024
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Meet our Team – Mike Edward
With over 25 years of experience in strategic HR management, Mike has a proven track record of successfully delivering complex, multi-jurisdictional projects. He recently joined Offshore Payroll as Managing Director, bringing his extensive expertise to support and enhance our commitment to providing world-class payroll software solutions.
Throughout his career, Mike has led numerous strategic initiatives, consistently ensuring excellence in operations management, financial oversight, team development, and stakeholder relations.
Before joining Offshore Payroll, Mike served as Global Head of HR for one of Europe’s leading hedge funds for nearly 12 years, followed by his role as Chief People Officer for a global Funds Services business. His involvement in multiple payroll integration projects has provided him with deep insights into the client-side dynamics of such initiatives.
Outside of the professional sphere, Mike has been a dedicated volunteer RNLI for the past six years, actively participating as a volunteer crew member on the Inshore and All-Weather lifeboat operations based in St. Helier.
When he’s not at work, Mike is a hands-on dad and enjoys life as a competent snowboarder, keen marathon runner, enthusiastic baker, struggling golfer, occasional surfer, and when time permits, a smiling motorbike rider.
Meet our Team – Ross Huelin
With over two decades of experience in the IT industry, Ross has built a reputation for excellence. His career is marked by a consistent ability to architect, develop, and manage intricate systems across a diverse array of technologies and platforms. His approach is underpinned by a strong scientific and mathematical foundation, having earned a master’s degree in physics with a specialisation in computational modeling.
In an era where security is paramount, Ross excels in securing complex cloud environments—particularly within AWS, Azure, and Google Cloud Platform. He ensures that the solutions he delivers are not only robust but also adhere to the highest standards of security, continuity, and recovery, giving our clients confidence that their critical data and operations are safeguarded against evolving threats.
Meet our Team – Jackie Helks
Jackie is our Customer Experience Specialist with a flair for marketing and design! With over a decade of top-level hospitality experience under her belt, Jackie’s expertise in client relations makes her an invaluable asset to us and our Offshore Payroll clients.
Jackie’s commitment to understanding and meeting client needs is hugely impressive. She is here to make your journey with Offshore Payroll smooth and enjoyable. Her previous experience of technical projects includes launching a cloud-based booking system for a high-profile hotel, rebranding and new website planning, as well as managing onboarding, employee rotas and payroll. Plus, she is certified in Zendesk Agent Support and HubSpot Inbound Marketing, adding to her impressive skill set!
“A must have for a business”
Seamlessly integrates with Xero… great service from the team… A must have for a business with employees, ensuring payroll is completed effortlessly and facilitates the CER submissions.
De Wet Oosthuizen – Finance and Operations Manager
