Meet our Team – Ella Hanley
We’re excited to welcome Ella Hanley to the team as our new Client Experience Administrator! With a strong eye for detail and a real commitment to excellent service, Ella is here to make sure every aspect of your experience with us is smooth and enjoyable.
Ella brings with her a diverse background in procurement, where she honed her skills in building relationships and understanding client needs. Now, she’s applying that expertise to support our clients through software onboarding, technical training, and ongoing client care. Ella’s enthusiasm and adaptability have already made a great impression, and we’re looking forward to seeing her thrive.
When she’s not providing great client service, Ella stays active with cycling, singing, and boxing. A keen traveller, she has explored the world but is now enjoying quality time at home with her friends and family.
As Ella begins her journey in the payroll sector, we are excited to see her bring her energy and skills to the role and continue building strong connections with our clients.
Welcome to the team, Ella! We are lucky to have you on board.
September 13, 2024
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Meet our Team – Adam O’Neil
Adam is a seasoned Information Technology expert with over 20 years of experience across various IT roles, including systems development, architecture, policy, security, and infrastructure. His broad technical skill set spans multiple programming languages and extensive work with Windows and Linux servers. Adam has a decade of experience designing and maintaining complex AWS cloud infrastructure and is a capable SQL server developer and DBA for large corporate database server deployments. Adam holds a BSc in Computer Systems Engineering, with a specialism in cryptography. Adam also holds a Microsoft Certified Professional in SQL Server and is ITIL v3 qualified.

Embracing Modern Payroll Technology
In today’s fast-paced business environment, getting payroll right isn’t just a matter of paying employees on time – it’s about maintaining trust, boosting productivity, and creating a workplace where things run smoothly. Payroll errors, often underestimated, can turn what should be a straightforward task into a frustrating experience for both employees and business owners.
The good news? With the right tools, payroll can go from a headache to a highlight! Believe it or not, payroll errors are more common than we think. In fact, nearly 9 out of 10 UK businesses faced payroll issues in 2022. These mistakes, whether small or significant, usually lead to late or incorrect payments. The ripple effect of such errors can be felt throughout the entire organisation, leading to unhappy employees, unnecessary stress, and time wasted on troubleshooting.
According to Personnel Today, some companies are spending more than 12 hours a month fixing payroll mistakes – valuable time that could be better spent growing the business. But there’s no need to get bogged down by these numbers. The solution is simpler than ever: modern payroll technology. True Cloud-based payroll systems, like Offshore Payroll, are transforming how businesses handle payroll, making it a seamless, efficient process.
Many companies recognise that upgrading their payroll system can significantly reduce errors and save time but concerns about cost and implementation can often cause hesitation. Offshore Payroll is here to change that perception. We believe that powerful, intuitive payroll software should be accessible to all businesses, regardless of size and without the stress or high expense. Our smart import tools make transferring payroll data and initial set up a breeze, and our dedicated relationship managers guide you every step of the way.
Once you make the switch, you’ll wonder why you didn’t do it sooner. No more hours wasted on fixing errors – just more time to focus on what truly matters: growing your business. It’s a smart investment that pays off, leaving both you and your team more satisfied, productive, and ready for the future.

Meet our Team – Luke Smith
Luke is a Chartered Accountant who began his journey with the Big-4 firm KPMG before taking the lead in developing Purpose, an award-winning accountancy business based in Jersey. Luke is now Managing Director of Offshore Payroll and a Partner in a successful, boutique Private Equity firm that has created a portfolio of local high performing, synergistic, professional services businesses across industry sectors. With over 24 years’ experience in accounting, finance, and business evolution Luke acts as an advisor to the boards of over 30 owner-managed businesses in Jersey with turnovers of £1M
In 2019, Luke spotted a unique opportunity and led the acquisition of Offshore Payroll Limited, determined to assemble a dynamic team that could take the company’s growth and technological capabilities to the next level. His passion for innovation drives him to continuously explore new ways to leverage technology, to streamline and add value to businesses.
“Can delegate tasks much easier”
What makes our product/service stand out compared to others you’ve tried? The ease of use, we can delegate tasks more easily being cloud based and the good customer service.
Judith Blackford FMAAT AATQB – Business Support Manager

