Meet our Team – Ella Hanley
We’re excited to welcome Ella Hanley to the team as our new Client Experience Administrator! With a strong eye for detail and a real commitment to excellent service, Ella is here to make sure every aspect of your experience with us is smooth and enjoyable.
Ella brings with her a diverse background in procurement, where she honed her skills in building relationships and understanding client needs. Now, she’s applying that expertise to support our clients through software onboarding, technical training, and ongoing client care. Ella’s enthusiasm and adaptability have already made a great impression, and we’re looking forward to seeing her thrive.
When she’s not providing great client service, Ella stays active with cycling, singing, and boxing. A keen traveller, she has explored the world but is now enjoying quality time at home with her friends and family.
As Ella begins her journey in the payroll sector, we are excited to see her bring her energy and skills to the role and continue building strong connections with our clients.
Welcome to the team, Ella! We are lucky to have you on board.
September 13, 2024
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Meet our Team – Jackie Helks
Jackie is our Customer Experience Specialist with a flair for marketing and design! With over a decade of top-level hospitality experience under her belt, Jackie’s expertise in client relations makes her an invaluable asset to us and our Offshore Payroll clients.
Jackie’s commitment to understanding and meeting client needs is hugely impressive. She is here to make your journey with Offshore Payroll smooth and enjoyable. Her previous experience of technical projects includes launching a cloud-based booking system for a high-profile hotel, rebranding and new website planning, as well as managing onboarding, employee rotas and payroll. Plus, she is certified in Zendesk Agent Support and HubSpot Inbound Marketing, adding to her impressive skill set!

Get Ready: Seamless Secondary Pensions Submissions for Guernsey and Alderney are Here!
We’re excited to announce the launch of our new secondary pensions functionality for Guernsey and Alderney. This game-changing feature allows you to manage pension schemes and submit Government returns directly through Offshore Payroll, all in line with the new mandatory secondary pensions legislation.
Clients Are Already Raving! One of our clients, who’s has recently onboarded to Offshore Payroll, told us: “Wow… this is a thousand times better than our current process!”
We’re thrilled to see such great feedback and can’t wait for you to experience the same ease and efficiency.

Offshore Payroll announced as supporting sponsor of DisruptHR conference
Returning to St Helier for their fifth event in the Channel Islands, DisruptHR is a global movement designed to energise, inform and empower people in the fields of people, business and the future of work.
Once in a while, an event series is born that shakes things up, makes you think differently, it leaves you inspired, this is DisruptHR.
14 speakers, just five minutes each, and slides rotate every 15 seconds. Over 250 global cities across 6 continents have hosted this phenomenon.
Offshore Payroll is delighted to be announced as a supporting sponsor for Disrupt St. Helier 2024, with Offshore Payroll’s very own Megan Rolland included in the line-up of speakers.
Speaking on the announcement Director, Jeralie Pallot has said “As a team, we are very proud to be a supporting sponsor of this thought-provoking event that challenges traditional HR practices. We are especially excited to be supporting Megan on stage as she disrupts conventional thinking on payroll; with thoughts on transforming a routine administrative task into a powerful strategic tool for developing meaningful connections. We live in a world that thrives with change, where agility and adaptability are the keys to success – why should payroll be any different?“
Interested? Tickets are now available on Eventbrite click here, we look forward to seeing you there!
“a modern and progressive payroll package”
Submitting the CER at the click of the button is brilliant!!! My manager could not believe it, no more manual calculations.
Running Jersey payroll is now faster, it generates various payroll reports that we find helpful. I would happily recommend.
Mumba Chomba – Management Accountant

