Meet our Team – Ella Hanley
We’re excited to welcome Ella Hanley to the team as our new Client Experience Administrator! With a strong eye for detail and a real commitment to excellent service, Ella is here to make sure every aspect of your experience with us is smooth and enjoyable.
Ella brings with her a diverse background in procurement, where she honed her skills in building relationships and understanding client needs. Now, she’s applying that expertise to support our clients through software onboarding, technical training, and ongoing client care. Ella’s enthusiasm and adaptability have already made a great impression, and we’re looking forward to seeing her thrive.
When she’s not providing great client service, Ella stays active with cycling, singing, and boxing. A keen traveller, she has explored the world but is now enjoying quality time at home with her friends and family.
As Ella begins her journey in the payroll sector, we are excited to see her bring her energy and skills to the role and continue building strong connections with our clients.
Welcome to the team, Ella! We are lucky to have you on board.
September 13, 2024
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Offshore Payroll is Listed in the Xero App Store as a Xero Certified Partner
Businesses using the global accounting platform Xero as their accounting system, can now benefit from a two-way interface with the cloud payroll application, Offshore Payroll.
Jeralie Pallot, director of Offshore Payroll, commented on the news “ We are delighted that Offshore Payroll has been accepted as a member of the Xero family; this brings exciting benefits to businesses operating in unique offshore environments. Our integration with Xero will improve accuracy and offer significant time savings by further automating the payroll process; allowing businesses to focus on other essential processes and achieving better outcomes.
Since the launch of the cloud based Offshore Payroll, our emphasis has always been on ease of use, efficiency, and automation of the payroll process for our users, which is what makes this software such a popular choice. Becoming a certified partner of Xero is another step forward in the ongoing development of our application.
The Xero certification caps off an exciting 12 months of growth for Offshore Payroll, which is now used by more than 800 organisations and provides payslips for more than 11,000 employees across the Channel Islands and Isle of Man.
To learn more about how Offshore Payroll can help your business click here.
Meet our Team – Jackie Helks
Jackie is our Customer Experience Specialist with a flair for marketing and design! With over a decade of top-level hospitality experience under her belt, Jackie’s expertise in client relations makes her an invaluable asset to us and our Offshore Payroll clients.
Jackie’s commitment to understanding and meeting client needs is hugely impressive. She is here to make your journey with Offshore Payroll smooth and enjoyable. Her previous experience of technical projects includes launching a cloud-based booking system for a high-profile hotel, rebranding and new website planning, as well as managing onboarding, employee rotas and payroll. Plus, she is certified in Zendesk Agent Support and HubSpot Inbound Marketing, adding to her impressive skill set!
Guernsey and Alderney secondary pension scheme delayed
The introduction of a government-approved secondary pension scheme for Guernsey and Alderney has been delayed.
The scheme was due to be established in 2022 after being approved by deputies, but Brexit and Covid-19 have caused a delay.
No alternative start date has yet been proposed. A delay was not unexpected given the challenges of the past year, and that it could help businesses already hit by the pandemic prepare for the scheme’s implementation.
Local employers will be obliged to offer a pension scheme for staff if they do not do so already, and to make contributions of up to 3.5% of salary.
The default scheme is to be administered by a UK auto-enrolment pension provider specialist, but many businesses are setting up new schemes with local providers.
Details of the delay are set out in Employment & Social Security’s Social Security Contributory Fund Accounts 2020, due to be discussed by the States on 16 June.
Source: Guernsey press Website (Secondary pensions held up by Covid and Brexit | Guernsey Press)
“There’s no other decent cloud solution currently on the market locally”
The response time for any queries during onboarding has been fantastic; we have never had to wait for an answer to our often-daft questions.
Tim Chilestone – Managing Director
