Meet our Team – Ella Hanley
We’re excited to welcome Ella Hanley to the team as our new Client Experience Administrator! With a strong eye for detail and a real commitment to excellent service, Ella is here to make sure every aspect of your experience with us is smooth and enjoyable.
Ella brings with her a diverse background in procurement, where she honed her skills in building relationships and understanding client needs. Now, she’s applying that expertise to support our clients through software onboarding, technical training, and ongoing client care. Ella’s enthusiasm and adaptability have already made a great impression, and we’re looking forward to seeing her thrive.
When she’s not providing great client service, Ella stays active with cycling, singing, and boxing. A keen traveller, she has explored the world but is now enjoying quality time at home with her friends and family.
As Ella begins her journey in the payroll sector, we are excited to see her bring her energy and skills to the role and continue building strong connections with our clients.
Welcome to the team, Ella! We are lucky to have you on board.
September 13, 2024
Related articles

Employers urged to prepare for combined employer return
Revenue Jersey is reminding employers – including building contractors – to prepare for changes to the way they submit their returns of employees’ tax deductions, taxable benefits, contributions and manpower.
Under the current system employers submit their tax, social security, and manpower information on different returns.
From January 2022, employers will submit a Combined Employer Return (CER) every month, which will include tax, social security contributions and manpower all on the same return.
The deadline for the first return under the new system is 15 February 2022.
To complete the CER, employers who use their own payroll software will need to make changes to their systems. Employers who use the online employer returns form will be redirected to a new form when they submit their January 2022 return.
Submissions will need to include the correct social security numbers and tax identification numbers for each of their employees, to be accepted. Ahead of the change, employers will need to ensure all their records are correct and up to date.
Comptroller of Revenue, Richard Summersgill, said: “This initiative will make life easier for employers, enabling them to tell Government about a number of employee-related matters just once. It is the latest step in the Government’s plans to collect revenues more efficiently by centralising services and systems where it is appropriate to do so.”
“We’re committed to achieving this by modernising our legislation, providing easier access to services online, ensuring all customers can understand and meet their obligations while reducing costs.”
“The new return will make the submission process easier for employers but it’s important that employers are sufficiently prepared by having the correct information for their employees. We have been updating employers for some time and there is detailed information and advice on how to prepare for the changes on a dedicated webpage.”
More information about changes is available via the Government of Jersey website: www.gov.je/CombinedEmployerReturn
Payroll suppliers and employers have received information about the changes to give them enough time to update their systems and software.
Employers can also request IT specifications for their payroll provider, or subscribe to regular email updates by emailing: cer@gov.je
Source: Government of Jersey News Release.

Meet our Team – Jackie Helks
Jackie is our Customer Experience Specialist with a flair for marketing and design! With over a decade of top-level hospitality experience under her belt, Jackie’s expertise in client relations makes her an invaluable asset to us and our Offshore Payroll clients.
Jackie’s commitment to understanding and meeting client needs is hugely impressive. She is here to make your journey with Offshore Payroll smooth and enjoyable. Her previous experience of technical projects includes launching a cloud-based booking system for a high-profile hotel, rebranding and new website planning, as well as managing onboarding, employee rotas and payroll. Plus, she is certified in Zendesk Agent Support and HubSpot Inbound Marketing, adding to her impressive skill set!

2023 Updates for Jersey & Guernsey
There are some important changes for Jersey and Guernsey will come into effect from the 1st of January 2023, luckily for Offshore Payroll clients we’ve had these in place since early December and our databases have been automatically updated.
Jersey will see an end to the temporary reduction in Social Security contributions and a percentage rise from 4% to 6% for employee contributions from January 1st 2023.
There have also been annual updates to Guernsey and Jersey tax and social security thresholds, more details of these annual changes can be found by using the following links:
Click here for more information on 2023 Jersey Tax rates, allowances and reliefs
Click here for more information on 2023 Guernsey Tax rates, allowances and reliefs
If you’re considering a change in 2023 and are looking for a new Payroll software provider, then reach out and speak with a member of the team by using this link.
“A must have for a business”
Seamlessly integrates with Xero… great service from the team… A must have for a business with employees, ensuring payroll is completed effortlessly and facilitates the CER submissions.
De Wet Oosthuizen – Finance and Operations Manager

