Meet our Team – Ross Huelin
With over two decades of experience in the IT industry, Ross has built a reputation for excellence. His career is marked by a consistent ability to architect, develop, and manage intricate systems across a diverse array of technologies and platforms. His approach is underpinned by a strong scientific and mathematical foundation, having earned a master’s degree in physics with a specialisation in computational modeling.
In an era where security is paramount, Ross excels in securing complex cloud environments—particularly within AWS, Azure, and Google Cloud Platform. He ensures that the solutions he delivers are not only robust but also adhere to the highest standards of security, continuity, and recovery, giving our clients confidence that their critical data and operations are safeguarded against evolving threats.
Beyond his technical acumen, Ross is not only exceptional at addressing intricate, bespoke requests but also works closely with colleagues to ensure that solutions align with broader business goals. His skill in translating complex technical concepts into clear, actionable insights has established him as a trusted authority and adviser, valued throughout our organisation and by our clients.
Ross exemplifies the qualities that are critical to our success: technical excellence, strategic insight, and a collaborative spirit. His contributions continue to drive our business forward, ensuring that we remain at the forefront of robust, technological innovation.
September 13, 2024
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Meet our Team – Jackie Helks
Jackie is our Customer Experience Specialist with a flair for marketing and design! With over a decade of top-level hospitality experience under her belt, Jackie’s expertise in client relations makes her an invaluable asset to us and our Offshore Payroll clients.
Jackie’s commitment to understanding and meeting client needs is hugely impressive. She is here to make your journey with Offshore Payroll smooth and enjoyable. Her previous experience of technical projects includes launching a cloud-based booking system for a high-profile hotel, rebranding and new website planning, as well as managing onboarding, employee rotas and payroll. Plus, she is certified in Zendesk Agent Support and HubSpot Inbound Marketing, adding to her impressive skill set!
Offshore Payroll strengthens team with new appointment
Offshore Payroll is delighted to welcome Jackie Helks, who joins the team as a Client Experience Officer.
Jackie together with Offshore Payroll’s Relationship Manager, will have responsibility for further developing effective relationships with clients. This appointment is part of Offshore Payroll’s expansion to satisfy our growing client base. She brings a wealth of customer service experience, having spent over ten years in the luxury hospitality sector, which included responsibility for employee rotas and payroll.
Her passion for client relations makes her ideally suited to support Offshore Payroll clients. Jackie’s expertise will further strengthen Offshore Payroll’s focus on making payroll as simple and efficient as possible for their clients in Jersey, Guernsey and Isle of Man.
Jackie expressed how much she is looking forward to applying her experience in her new role: “Joining the team at Offshore Payroll feels like a natural step after my previous experience in client-facing roles.
I’m delighted to have the responsibility to help create a seamless customer journey and I’m looking forward to working with the Offshore Payroll team, and establishing meaningful connections with our clients.”
Commenting on the appointment, Jeralie Pallot Director, Offshore Payroll, said: “We are delighted that Jackie is joining us as a new member of the Offshore Payroll team. Her enthusiasm and commitment to creating a seamless, enjoyable journey for clients along with her passion for the digital sector, make Jackie the ideal fit for our business. At a time when we are seeing significant growth and change within the payroll market, we know our clients will all benefit from working with her.”
Meet our Team – Kavitha Nalluri
We’re delighted to welcome Kavitha to the team! With nearly a decade of experience in software testing and a MSc in Computer Applications, Kavitha has a deep passion for delivering high-quality, reliable software. From planning test strategies to refining business requirements, Kavitha is dedicated to ensuring every Offshore Payroll project meets the highest quality standards before deployment.
Before joining us, Kavitha worked at both Apple and Google, gaining valuable experience in testing complex systems. At Apple, Kavitha focused on integrity tests for POS applications, and at Google, helped fine-tune new features. Along the way, she also introduced a functional test automation framework that improved operational efficiency across 20 initiative programs.
Beyond technical expertise, Kavitha has a natural curiosity for emerging technologies like automation and loves finding new ways to enhance testing processes. Now settled in Jersey with her family, Kavitha is bringing knowledge, collaboration, and fresh ideas to our team and we are all very excited to have her here!
Welcome, Kavitha!
“I love being able to press a button and e-mail all the payslips”
Also the Government one return is made so easy again, just submit and it is all completed, If I have any queries or questions the Support Team always sort out any issues and provide solutions.
I find because the product is cloud based if I think of something which needs updating after I have finished work, I can just use my mobile phone or I pad at home so it is very accessible.
Offshore Payroll is very easy to use, it saves me considerable time and has streamlined our payroll process.
Angela Sheehan – Accounts Officer
