Meet our Team – Ross Huelin
With over two decades of experience in the IT industry, Ross has built a reputation for excellence. His career is marked by a consistent ability to architect, develop, and manage intricate systems across a diverse array of technologies and platforms. His approach is underpinned by a strong scientific and mathematical foundation, having earned a master’s degree in physics with a specialisation in computational modeling.
In an era where security is paramount, Ross excels in securing complex cloud environments—particularly within AWS, Azure, and Google Cloud Platform. He ensures that the solutions he delivers are not only robust but also adhere to the highest standards of security, continuity, and recovery, giving our clients confidence that their critical data and operations are safeguarded against evolving threats.
Beyond his technical acumen, Ross is not only exceptional at addressing intricate, bespoke requests but also works closely with colleagues to ensure that solutions align with broader business goals. His skill in translating complex technical concepts into clear, actionable insights has established him as a trusted authority and adviser, valued throughout our organisation and by our clients.
Ross exemplifies the qualities that are critical to our success: technical excellence, strategic insight, and a collaborative spirit. His contributions continue to drive our business forward, ensuring that we remain at the forefront of robust, technological innovation.
September 13, 2024
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Offshore Payroll strengthens team with new appointment
Offshore Payroll is delighted to welcome Jackie Helks, who joins the team as a Client Experience Officer.
Jackie together with Offshore Payroll’s Relationship Manager, will have responsibility for further developing effective relationships with clients. This appointment is part of Offshore Payroll’s expansion to satisfy our growing client base. She brings a wealth of customer service experience, having spent over ten years in the luxury hospitality sector, which included responsibility for employee rotas and payroll.
Her passion for client relations makes her ideally suited to support Offshore Payroll clients. Jackie’s expertise will further strengthen Offshore Payroll’s focus on making payroll as simple and efficient as possible for their clients in Jersey, Guernsey and Isle of Man.
Jackie expressed how much she is looking forward to applying her experience in her new role: “Joining the team at Offshore Payroll feels like a natural step after my previous experience in client-facing roles.
I’m delighted to have the responsibility to help create a seamless customer journey and I’m looking forward to working with the Offshore Payroll team, and establishing meaningful connections with our clients.”
Commenting on the appointment, Jeralie Pallot Director, Offshore Payroll, said: “We are delighted that Jackie is joining us as a new member of the Offshore Payroll team. Her enthusiasm and commitment to creating a seamless, enjoyable journey for clients along with her passion for the digital sector, make Jackie the ideal fit for our business. At a time when we are seeing significant growth and change within the payroll market, we know our clients will all benefit from working with her.”

Meet our Team – Mike Edward
With over 25 years of experience in strategic HR management, Mike has a proven track record of successfully delivering complex, multi-jurisdictional projects. He recently joined Offshore Payroll as Managing Director, bringing his extensive expertise to support and enhance our commitment to providing world-class payroll software solutions.
Throughout his career, Mike has led numerous strategic initiatives, consistently ensuring excellence in operations management, financial oversight, team development, and stakeholder relations.
Before joining Offshore Payroll, Mike served as Global Head of HR for one of Europe’s leading hedge funds for nearly 12 years, followed by his role as Chief People Officer for a global Funds Services business. His involvement in multiple payroll integration projects has provided him with deep insights into the client-side dynamics of such initiatives.
Outside of the professional sphere, Mike has been a dedicated volunteer RNLI for the past six years, actively participating as a volunteer crew member on the Inshore and All-Weather lifeboat operations based in St. Helier.
When he’s not at work, Mike is a hands-on dad and enjoys life as a competent snowboarder, keen marathon runner, enthusiastic baker, struggling golfer, occasional surfer, and when time permits, a smiling motorbike rider.

Meet our Team – Adam Smith
Adam brings over 20 years of diverse experience in digital and technology fields, expertly managing and building business locations worldwide. From revamping networking and server infrastructure to leveraging cloud solutions, Adam’s expertise spans across multiple industries and organisational sectors. He has a proven track record of collaborating seamlessly with colleagues, suppliers, and partners, regardless of their technical background.
As a former IT Manager in a financial services firm, Adam led major projects, headed a service desk, and guided a team of technical engineers. His core focus has always been aligning organisational needs with technical solutions that truly deliver, all while keeping client experience at the forefront.
“A must have for a business”
Seamlessly integrates with Xero… great service from the team… A must have for a business with employees, ensuring payroll is completed effortlessly and facilitates the CER submissions.
De Wet Oosthuizen – Finance and Operations Manager

