Meet our Team – Ross Huelin
With over two decades of experience in the IT industry, Ross has built a reputation for excellence. His career is marked by a consistent ability to architect, develop, and manage intricate systems across a diverse array of technologies and platforms. His approach is underpinned by a strong scientific and mathematical foundation, having earned a master’s degree in physics with a specialisation in computational modeling.
In an era where security is paramount, Ross excels in securing complex cloud environments—particularly within AWS, Azure, and Google Cloud Platform. He ensures that the solutions he delivers are not only robust but also adhere to the highest standards of security, continuity, and recovery, giving our clients confidence that their critical data and operations are safeguarded against evolving threats.
Beyond his technical acumen, Ross is not only exceptional at addressing intricate, bespoke requests but also works closely with colleagues to ensure that solutions align with broader business goals. His skill in translating complex technical concepts into clear, actionable insights has established him as a trusted authority and adviser, valued throughout our organisation and by our clients.
Ross exemplifies the qualities that are critical to our success: technical excellence, strategic insight, and a collaborative spirit. His contributions continue to drive our business forward, ensuring that we remain at the forefront of robust, technological innovation.
September 13, 2024
Related articles

Get Ready: Seamless Secondary Pensions Submissions for Guernsey and Alderney are Here!
We’re excited to announce the launch of our new secondary pensions functionality for Guernsey and Alderney. This game-changing feature allows you to manage pension schemes and submit Government returns directly through Offshore Payroll, all in line with the new mandatory secondary pensions legislation.
Clients Are Already Raving! One of our clients, who’s has recently onboarded to Offshore Payroll, told us: “Wow… this is a thousand times better than our current process!”
We’re thrilled to see such great feedback and can’t wait for you to experience the same ease and efficiency.

Meet our Team – Adam Smith
Adam brings over 20 years of diverse experience in digital and technology fields, expertly managing and building business locations worldwide. From revamping networking and server infrastructure to leveraging cloud solutions, Adam’s expertise spans across multiple industries and organisational sectors. He has a proven track record of collaborating seamlessly with colleagues, suppliers, and partners, regardless of their technical background.
As a former IT Manager in a financial services firm, Adam led major projects, headed a service desk, and guided a team of technical engineers. His core focus has always been aligning organisational needs with technical solutions that truly deliver, all while keeping client experience at the forefront.

Offshore Payroll strengthens team with new appointment
Offshore Payroll is delighted to welcome Jackie Helks, who joins the team as a Client Experience Officer.
Jackie together with Offshore Payroll’s Relationship Manager, will have responsibility for further developing effective relationships with clients. This appointment is part of Offshore Payroll’s expansion to satisfy our growing client base. She brings a wealth of customer service experience, having spent over ten years in the luxury hospitality sector, which included responsibility for employee rotas and payroll.
Her passion for client relations makes her ideally suited to support Offshore Payroll clients. Jackie’s expertise will further strengthen Offshore Payroll’s focus on making payroll as simple and efficient as possible for their clients in Jersey, Guernsey and Isle of Man.
Jackie expressed how much she is looking forward to applying her experience in her new role: “Joining the team at Offshore Payroll feels like a natural step after my previous experience in client-facing roles.
I’m delighted to have the responsibility to help create a seamless customer journey and I’m looking forward to working with the Offshore Payroll team, and establishing meaningful connections with our clients.”
Commenting on the appointment, Jeralie Pallot Director, Offshore Payroll, said: “We are delighted that Jackie is joining us as a new member of the Offshore Payroll team. Her enthusiasm and commitment to creating a seamless, enjoyable journey for clients along with her passion for the digital sector, make Jackie the ideal fit for our business. At a time when we are seeing significant growth and change within the payroll market, we know our clients will all benefit from working with her.”
“It has given us peace of mind”
The reporting section is extremely in depth and helpful. We have been using various reports to help create our own management reports which has led us to examine payroll expenditure easily.
Having the widgets to run through step-by-step payroll or adding a new employee ensures nothing is missed. Also, the accessibility due to being Cloud based.
It’s a great system! Easy to use, can be tailored to your specific payroll needs without being overwhelming and if you can’t find something in the extensive user guide then a team of experts is only a click away.
Emma McCaw – Consultant

