Meet our Team – Ella Hanley
We’re excited to welcome Ella Hanley to the team as our new Client Experience Administrator! With a strong eye for detail and a real commitment to excellent service, Ella is here to make sure every aspect of your experience with us is smooth and enjoyable.
Ella brings with her a diverse background in procurement, where she honed her skills in building relationships and understanding client needs. Now, she’s applying that expertise to support our clients through software onboarding, technical training, and ongoing client care. Ella’s enthusiasm and adaptability have already made a great impression, and we’re looking forward to seeing her thrive.
When she’s not providing great client service, Ella stays active with cycling, singing, and boxing. A keen traveller, she has explored the world but is now enjoying quality time at home with her friends and family.
As Ella begins her journey in the payroll sector, we are excited to see her bring her energy and skills to the role and continue building strong connections with our clients.
Welcome to the team, Ella! We are lucky to have you on board.
September 13, 2024
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Embracing Modern Payroll Technology
In today’s fast-paced business environment, getting payroll right isn’t just a matter of paying employees on time – it’s about maintaining trust, boosting productivity, and creating a workplace where things run smoothly. Payroll errors, often underestimated, can turn what should be a straightforward task into a frustrating experience for both employees and business owners.
The good news? With the right tools, payroll can go from a headache to a highlight! Believe it or not, payroll errors are more common than we think. In fact, nearly 9 out of 10 UK businesses faced payroll issues in 2022. These mistakes, whether small or significant, usually lead to late or incorrect payments. The ripple effect of such errors can be felt throughout the entire organisation, leading to unhappy employees, unnecessary stress, and time wasted on troubleshooting.
According to Personnel Today, some companies are spending more than 12 hours a month fixing payroll mistakes – valuable time that could be better spent growing the business. But there’s no need to get bogged down by these numbers. The solution is simpler than ever: modern payroll technology. True Cloud-based payroll systems, like Offshore Payroll, are transforming how businesses handle payroll, making it a seamless, efficient process.
Many companies recognise that upgrading their payroll system can significantly reduce errors and save time but concerns about cost and implementation can often cause hesitation. Offshore Payroll is here to change that perception. We believe that powerful, intuitive payroll software should be accessible to all businesses, regardless of size and without the stress or high expense. Our smart import tools make transferring payroll data and initial set up a breeze, and our dedicated relationship managers guide you every step of the way.
Once you make the switch, you’ll wonder why you didn’t do it sooner. No more hours wasted on fixing errors – just more time to focus on what truly matters: growing your business. It’s a smart investment that pays off, leaving both you and your team more satisfied, productive, and ready for the future.

Meet our Team – Julie Heaven
Julie brings a wealth of financial expertise and over two decades of experience to our team. Qualifying as a Chartered Global Management Accountant (CGMA) in 2000, she has held several senior financial management roles throughout her career, including her most recent position as Director of Purpose. In this role, she provides strategic financial guidance to owner-managed companies, helping them navigate complex financial landscapes and achieve sustainable growth.

Local Consortium Acquire Offshore Payroll Limited
A group of local companies have jointly purchased Offshore Payroll Limited (OP). OP is payroll service and software business that specialises in processing for jurisdictions that have unique tax and social rules.
The new owners include; recruitment specialists Rowlands, financial strategists Purpose and technology experts Vertix. Together, the group plans to invest in OP’s team and technology to innovate and develop the existing services.
Managing Director of Rowlands, Jeralie Pallot, commented:
‘We believe that this business is an excellent fit for Rowlands and will enable us to provide new, innovative solutions for our clients as OP evolves. I am particularly excited about the potential that OP has to offer deeper insights for employers and efficiencies gained through integration with accounting systems. We believe that with some investment, this is an incredibly useful tool that we will be able to provide to you..’
Managing Director of Purpose, Luke Smith added:
‘My focus when supporting the growth of OP will be to consider innovative ways to use the technology to understand the value of human resources. I believe that we can develop OP’s existing platform to create new ways to understand profitability, which in turn will help businesses to be more intelligent in their decision-making.’
Director of Vertix, Ross Huelin concluded:
‘I am excited to be part of a team that is committed to building on OP’s existing technology in creative and original ways. We are passionate about making complex processes simple, and where possible, automatic, to increase business efficiency and agility. I believe that the development work we undertake will add huge value to existing OP clients, but also open up the technology to have widely useful benefits for global organisations.’
Over the coming months, OP will begin growing its team and rolling out improvements for existing clients, before embarking on a programme of development.
“online, forward-thinking, solution”
We have worked with Offshore Payroll for a few years to help deliver efficient payroll services to our clients, and to support those clients running their own payroll function. It is great to work with an online, forward-thinking, solution, that is actively engaging with users to improve functionality and add new features.
In Guernsey we are used to finding software work-arounds where the technology was not initially designed for businesses based offshore, but Offshore Payroll has been specifically designed with offshore in mind, which is fantastic, and the locally based support means that help is never far away.
Dani Bennett BA FCA – Director
