We’re excited to welcome Ella Hanley to the team as our new Client Experience Administrator! With a strong eye for detail and a real commitment to excellent service, Ella is here to make sure every aspect of your experience with us is smooth and enjoyable.

Ella brings with her a diverse background in procurement, where she honed her skills in building relationships and understanding client needs. Now, she’s applying that expertise to support our clients through software onboarding, technical training, and ongoing client care. Ella’s enthusiasm and adaptability have already made a great impression, and we’re looking forward to seeing her thrive.

With over two decades of experience in the IT industry, Ross has built a reputation for excellence. His career is marked by a consistent ability to architect, develop, and manage intricate systems across a diverse array of technologies and platforms. His approach is underpinned by a strong scientific and mathematical foundation, having earned a master’s degree in physics with a specialisation in computational modeling.

In an era where security is paramount, Ross excels in securing complex cloud environments—particularly within AWS, Azure, and Google Cloud Platform. He ensures that the solutions he delivers are not only robust but also adhere to the highest standards of security, continuity, and recovery, giving our clients confidence that their critical data and operations are safeguarded against evolving threats.